Privacy Policy


When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This documentation is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Effective January 20, 2020

We brings IoT devices to life from visualization through analytics & machine learning. Smart-View IoT accelerates digital transformation, delivering insight and action from your data that unveils unimaginable opportunities. We have a variety of products that we offer in particular:

Smart-View SmartSense - We aim to connect meters and sensors across the globe with today’s IOT network infrastructure and bring real-time information to manage your resources affordably and efficiently. Smart-View SmartSense Manager enables you to manage Temperature and Utilities devices,
visit the Visiosoft website for information on the device specifications

You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a SmartView IoT platform account if you want to create and manage content to do with analytics, real time data capturing, reporting, etc.


We collect information to provide better service to all our users - real-time usage readings for electricity/water & gas devices, visit the Visiosoft website for information on device specifications.

The information we collect is given to the user, provided that the user has a SmartView IoT account, please refer to How to Register a SmartView IoT Account? on how to set up your own account.


When you create a SmartView IoT account, you provide us with personal information that includes your email and a password. The SmartView Technology Connectors will require you provide the your SmartView IoT account username and password as well a ID for the report you wish to extract data readings for.


As you make use of our services, we collect the device data and store it in our database, which helps us provide you the data in a readable and managable platform such as the SmartView IoT Platform.

The information we collect includes, tracking data from the Visiosoft Track Devivces, Auto devices data or vehicle behaviour data from Visiosoft Auto Devices, detection data from Visiosoft Tamper Devices, alert data from Visiosoft Alert Devices and lastly electricity/water & gas readings data from Visiosoft Utilitites Devices.
(refer to SmartView Technology for more information)


We build security into our services to protect your information

Our platform is built with strong security features that continuously protect your information. If we do detect something risky that we think you should know about, we'll notify you and help guide you through the steps to stay better protected.

We use encryption to store your account passwords.

We offer an authentication process when making use of our SmartView Technology Connectors to access your SmartView Device data.


You can export a copy of your information or delete it from your SmartView IoT Account at any time

You can export a copy of content in your SmartView IoT Account if you want to back it up or use it with a service outside of the SmartView IoT Platform.


When this policy applies

This Privacy Policy applies to all of the services offered by SmartView Technology and its affiliates, including services offered on third-party sites, such as advertising services. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

This Privacy Policy doesn’t apply to:

The information practices of other companies and organizations that advertise our services.

Services offered by other companies or individuals, including products or sites that may include SmartView IoT services, be displayed to you in search results, or be linked from our services.

Changes to this policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

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